01. Generic

Where do you source the mangoes from?

Mangoeswala sources fresh, organic, and naturally ripened mangoes directly from orchards all over India. Be it Alphonso from Karnataka and Ratnagiri, Kesar from Gir, Dasheri from Malihabad, or Banganpalli from Rayalaseema, we ensure fresh produce every day the mangoes are sorted and graded by trained personnel.

We do not use harmful ripening agents. We take every step to assure you of the highest level of freshness, taste and hygiene. 

Regular development programs for farmers are carried out to improve skills and quality. Enjoy a delicious experience with the king of fruits this summer.

What safety measures do you use while delivery?

We take utmost care of your health and ensure our delivery vehicle is thoroughly sanitized. We also ensure regular health and temperature checks for our staff involved in delivery and packaging and make sure use of masks and gloves. Contactless delivery is also available for prepaid orders.

02. Order-related

Can I place my order and get delivered to another address?

You will have to place multiple orders if you require us to deliver to more than one location. We can deliver to only one address per order right now.

How long does it take to deliver?

You can expect your order to be delivered within 24-72 hours from order confirmation.

How do I do bulk booking ?

Visit Bulk Booking. Enter your details and you’ll get a callback from us on the next steps. 

03. Complaints & queries

There was a problem in my order. What do I do?

Please raise a ticket to resolve your query. Or feel free to send an email to support@mangoeswala.com

Issues related to my wallet ? What do I do?

Send an email to support@mangoeswala.com

04. Perks

How do I become a member?

You can purchase your membership by paying ₹999 or order for ₹4999 (single order) to avail a free membership. 

Can I customise my gifting order?

Yes you can pick a variety of mangoes to customize your gift order. You have an option of picking boxes of 2 kg of each mango type. Please note this feature is available on a minimum of 4kg order. 

What is the referral scheme in Mangoeswala?

You can refer a friend to Mangoeswala and both of you can earn ₹50 cashback in your wallet on their first purchase. Please refer to terms and conditions for more details.

Where do we source the mangoes?

Our mangoes are sourced directly from trusted farmers and orchards across India, known for cultivating the best varieties of mangoes.

Are the mangoes carbide-free?

Yes, all our mangoes are naturally ripened and 100% carbide-free, ensuring safe and healthy consumption.

What varieties of mangoes are available?
We offer a wide range of mango varieties, including Ratnagiri Alphonso, Gir Kesar, Karnata Alphonso/Badami, Dasheri, Imam pasand, Langra, Dasehri, Raspuri, Malgova, Mallika, Chausa, Neelam, Baiganpally and more depending on the season.
How to place an order?

Visit our website, browse the mango varieties, add your selection to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

How are the mangoes packed?

Our mangoes are packed in ventilated boxes with layers of cushioning to prevent damage and ensure they stay fresh during transit.

What is the delivery process like?

We ensure your mangoes are carefully packed in protective boxes to maintain their freshness and quality during transit. Our delivery partners ensure they reach you promptly.

How do you track orders?
Once your order is shipped, you will receive an order confirmation via email or SMS to monitor your delivery status in Order Tracking.
How long will it take to receive my order?
Delivery times vary by location but typically range between 24-72 hrs. Orders are dispatched as quickly as possible to ensure freshness
Is there a minimum order quantity?

No, you can order as little or as much as you like. We have flexible options to cater to your needs.

What payment methods do you accept?

We accept major credit/debit cards, UPI payments, net banking, and cash on delivery (COD).

What should I do if my mangoes are damaged or not fresh?

If you face any issues with the quality of your order, don't hesitate to get in touch with our customer support team within 24 hours of delivery. We offer replacements or refunds as per our policy.

What is the best way to store mangoes after delivery?
Immediately remove the mango once order is received. As leaving the box over long time will spoil the mangoes and store them at room temperature. Once ripen, refrigerate them if needed to extend their shelf life and retain their flavour
Is there a return policy for mangoes?

Due to the perishable nature of mangoes, we do not accept returns. However, if there's a quality issue, we'll resolve it through a refund or replacement.

Ask us anything! Our customer service
team is here to help with

If you have an order question, product related questions, or need more information about our company, we would love to help.
You can fill out this form here, or email us directly using the links below.

Ask us anything! Our customer service
team is here to help with

If you have an order question, product related questions, or need more information about our company, we would love to help.
You can fill out this form here, or email us directly using the links below.

Contact us