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Terms and Conditions

Delivery: Mangoeswala strives to deliver within 24-48 hours of order confirmation. Any delay due to contingencies will be duly informed to the customer.

User communication: By accessing/using the products of Mangoeswala, providing the relevant details and accepting these terms of Use, implies that user has provided express consent to be contacted by the company/its group companies/associates/vendors/ business partners(even though user may be in “National do not call registry) at the contact number or electronic address provided by the user while registering on Mangoeswala or applying for any product/service through the website. User further agrees to being contacted in any manner, including without limitation SMS (including text messages), whatsapp messages, calls using pre-recorded messages or artificial voice calls & messages delivered using auto telephone dialing system or an automatic texting system and notification sent via Mangoeswala. Automated message may be left on the answering machine or voice email. Magneq Business Solutions LLP & its group companies which provide various services on Mangoeswala may use our registered customer’s email address and other personally identifiable information to send product updates and marketing communication. To opt- out from such messages, send an email to support@mangoeswala.com. We may continue to use your email address to notify you in any critical administrative or operational updates

Packing & transport: Mangoeswala ensures the product is packed in premium-export quality standards and provides safe transit. As our products are perishable, any complaints will be entertained within 12 hours of delivery.

Storage & Care: Once your order is delivered, remove the mangoes from the box and keep it in a cool dry ventilated space. (On a tray/dining table etc – avoid any sort of heated area) For better results, keep the mangoes in water for 20 to 30 mins before consumption.

Cancellation & refund: Mangoeswala strictly has a no refund policy after the product has been delivered. For cancellations, done within 6 hours of ordering, 75% of the order value will be refunded. Only 50% of the order value will be refunded in case of cancellations within 6-12 hours of order confirmation. No cancellations will be entertained post 12 hours of order confirmation. Refunds will be reflected within 7 days of cancellation.

Referral: Referral cashback would be credited to the customer’s wallet only after the first purchase of the referred. The cashback would reflect on the wallet by 48 working hours. Both referred and the referrer is eligible for Rs 50 cashback only on the first purchase irrespective of the cart value.

Wallet & cashback: Every Mangoeswala customer is eligible to earn cashback on their transactions from Rs: 10 up to Rs: 300 per transaction. Wallet money is redeemable only on purchases and no cash will be directly credited to their bank account and cannot be exchanged for monetary value. For each transaction wallet money of 50% of the cart, value is redeemable with a maximum of Rs 500 wallet money redeemable per purchase. Wallet money can be redeemed on the purchase of any items on the Mangoeswala site except the membership.

Bulk booking: In case of bulk booking by any customer, a minimum of 10 boxes of mangoes is mandatory. Depending on the order value 25% to 50% advances should be paid at the time of confirmation. Payment links will be shared with the customers. At the time of delivery, the order will be handed over to the customers once the full & final payment has been done.

For any further queries, please feel to reach out to support@mangoeswala.com